New Smile Dentists
According to our open methodology, this clinic scored 78.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 15 ranked clinics · Last checked: 4 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#178.9/100
- Best for Expats#175.8/100
- Best for Dental Implants#275.5/100
- Best for Emergency Dental Care#171.3/100
- Best Price Transparency#187.7/100
- Best English-speaking Clinics#175.8/100
- Best for Families / Childrennot ranked
Summary
Clinic in the Courtyard by Marriott complex on Patong's beach road, formerly known as Promjai Dental Clinic, with over twenty years of operation. Offers implants (including All-on-4), veneers, root canals, CEREC CAD/CAM restorations and oral surgery, with a published THB fee page and a named specialist team. Google listing shows 4.8 from 159 reviews.
Formerly Promjai Dental Clinic. Consultation is charged (THB 500-1,000) whereas some Patong competitors offer it free. Sample fees: cleaning THB 1,500-2,000, composite filling THB 1,500/surface, metal-free crown THB 16,000-20,000, single implant THB 60,000 (Neodent) to THB 80,000 (Straumann/Astra), All-on-4 THB 250,000-500,000. Staff advertise translation into French, Dutch and Japanese.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Doctor-team page with names and specialties (e.g., Srisuda Thinpangnga - periodontics, Narumol Pattaraporncharoen - implants/oral surgery). [s3] | 3/3 |
| ✓ | Dentist specializations listed [s3] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phones and address published; email obfuscated behind script. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s2] | 3/3 |
| ✓ | Cleaning price listed Scaling & polishing THB 1,500-2,000. [s2] | 2/2 |
| ✓ | Filling price listed Composite THB 1,500 per surface. [s2] | 2/2 |
| ✓ | Crown price listed Zirconia/E-Max/Cerec THB 16,000-20,000. [s2] | 2/2 |
| ✓ | Implant price listed Neodent THB 60,000; AstraTech/Straumann THB 80,000. [s2] | 2/2 |
| ✓ | Consultation price listed Examination and treatment plan THB 500-1,000. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed Periapical/bitewing THB 300; panoramic THB 1,000. [s2] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) [s4] | 5/6 |
| ◐ | Google review volume [s4] | 2/3 |
| ◐ | Review recency Most recent visible reviews from Jan 2026. [s4] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints Visible reviews overwhelmingly positive; no recurring complaint themes found. [s4] | 2/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms WhatClinic (ServiceScore 8.5), Dental Departures, Trustindex. [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital x-rays; periapical and panoramic fees listed. [s1] [s2] | 2/2 |
| ? | CBCT (3D imaging) CEREC 3D CAD/CAM present; CBCT not confirmed. | 0/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ? | Orthodontics Not featured among listed services. | 0/2 |
| ✓ | Oral surgery Oral surgery, laser dentistry. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Emergency dental care referenced as available. [s1] | 1.5/1.5 |
| ✓ | Works with international patients English-fluent staff; FR/NL/JP translation advertised. [s1] [s5] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [s5] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online reservation/inquiry form. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 09:00-18:00, closed Sundays. [s4] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phuket", "English speaking dentist Phuket", "dental implants Phuket", "emergency dentist Phuket", "Phuket dental clinic for expats".
| ✓ | Mentioned for: best dentist Phuket [sq] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Phuket [sq] | 1/1 |
| ✗ | Mentioned for: dental implants Phuket [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Phuket [sq] | 1/1 |
| ✗ | Mentioned for: Phuket dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD blocks detected on homepage (checked 2026-07-04). [s1] | 1.5/1.5 |
| ✓ | Google indexing quality Site subpages (fees, team, reviews) indexed. [s1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.newsmiledentists.com |
|---|---|
| Phone | +66 92 469 5515 |
| https://www.facebook.com/Newsmiledentists | |
| Address | 44 Thaweewong Road @ Courtyard by Marriott Phuket, Patong Beach Resort, Patong, Kathu, 83150, Phuket |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.newsmiledentists.com/ | Official site: name, ex-Promjai, address, phones, Facebook, services, emergency reference, English, photos, JSON-LD check | 2026-07-04 |
| s2 | https://www.newsmiledentists.com/cost-of-dental-treatment-in-phuket… | Published THB fees: exam, x-ray, cleaning, filling, crown, implant, veneer, whitening | 2026-07-04 |
| s3 | https://www.newsmiledentists.com/about-us-dentist-phuket/doctor-team/ | Named dentist team with specializations | 2026-07-04 |
| s4 | https://wanderlog.com/place/details/4811350/new-smile-dentists | Google rating 4.8 (159 reviews), hours, Jan 2026 review recency, no visible complaints | 2026-07-04 |
| s5 | https://www.whatclinic.com/dentists/thailand/phuket-province/pa-ton… | WhatClinic ServiceScore 8.5, verified reviews, consultation charged, multilingual staff | 2026-07-04 |
| sq | search:best/english/implants/emergency/expats dentist Phuket | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed queries | 2026-07-04 |
Change History
| Date | Change |
|---|---|
| 2026-07-04 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.